With your membership you will receive a 10% credit on participating products you purchase that will be added to your membership account balance.
If you retain a balance in your membership account you will be prompted at checkout to use your accrued credit against your purchase. You must be signed into your membership account to have this feature available at checkout. If further assistance is
Membership credit does not expire.
Some products such as wetsuits are excluded from the 10% rewards. This information is listed in the description of product pages.
No. Your rewards are solely applicable towards purchases made on Florencemarinx.com and Florence owned retail locations. Membership rewards do not retain any cash value, are transferable, and only redeemable for merchandise.
Any credit utilized on an order that is returned will have the credit added back into the member's account once the return is processed. If your membership account does not reflect these transactions, please reach out to us for further help here.
To apply your reward credit during checkout, please ensure you are signed into your member account. You may also need to select the 'guest checkout' option instead of using the Shopify Pay method. You should then see rewards module above the discount
We currently do not allow members to apply both a discount code and membership credit on the same oder. We encourage members to choose whichever order discount method works best for them.