To start the return process, please visit our return portal by following the provided link and follow the steps outlined there. We currently only process returns and not exchanges. For further help and to connect to our customer support team, please
If you encounter issues with generating a return label or processing a return through our portal, please verify your email address and order number are correct and try again. Should you continue to experience problems, please submit a customer suppor
If the return window has expired for your gift item, please submit an extension here. We understand that gift items might need special consideration, and we will do our best to assist you in such situations.
If you experience issues generating a return label due to address verification, note that we offer returns on international orders, but the return shipping cost to our distribution center is the buyer’s responsibility. Please ensure the address is co
To return an item that doesn't fit, you can initiate a return through our return portal. For further help and to connect to our customer support team, please submit a request here.
If you find that your return window has expired yet believe you are still within the return policy timeframe, please request an extension here.
Gift cards are non-refundable and cannot be returned for a refund. However, you can share it with a friend or family member to use.
We do not offer exchanges, but do allow gift returns via our return portal. You'll find the 'Start A Gift Return' on the lower portion of the return portal. Enter your email address, order number, and zip code, then follow the instructions provided.
Our return policies require that items purchased in-store must be returned in-store. Unfortunately, we cannot process exchanges for in-store purchases via shipping. We recommend checking if it's possible to return the product at the physical store lo