If your order has not yet been processed we can reach out to our distribution center to see if this change or cancellation is possible. Unfortunately, once an order has been processed and shipped these steps are not possible. If your order has been p
If an order was returned because of an incorrect address, please submit your request with the correct address here so we can resend your order promptly.
If you see multiple charges on your card, please note that they are likely authorization holds that will drop off your account shortly. Rest assured, you will only be charged once for each item you order. Once your order is processed and shipped, you
In case you receive the wrong size, please return the item utilizing the return portal and correctly mark the reason for the return. You can then place a new order for the item you wish to receive. We apologize for any inconvenience caused and apprec
We currently do not offer expedited shipping. Once an order has been placed and is in processed, we are unable cancel it. Please contact us as soon as possible, and we will assist where we can. For further help and to connect to our customer support
If you have not received your emailed gift card, we recommend checking the spam folder. If you are still unable to find the email, please notify our customer support team here.